Failure to pay on time and manner agreed is a great burden for the development and future of businesses. Recent studies show a direct relationship between bankruptcy proceedings and delinquent suffered by the insolvent company.
The control and monitoring of collections and recoveries in the company should be a task and commitment of the entire organization, internalized and accepted by all as something as vital as production, logistics, innovation or entrepreneurship. As in any facet of the business process, we must be specialized and professionalized, but we have to allocate adequate resources, without warmth, with determination.
We can outsource the process of collection and recovery, and more and more companies are turning to it in one way or another. Efforts prior to maturity (dunning), proper follow-through systems, factoring, the increasing availability of external recovery, including express legal action… When these processes are entrusted to professional companies in this field, the recovery ratioincreases and business relationship with the customer does not deteriorate.
From Arccos we can design and structure the process, providing it with the right tools and internal and external resources and by monitoring their proper implementation.